| JOB TITLE: Supervisor Shuttle Bus Operations LOCATION: Geisinger Medical Center Hospital DEPARTMENT: Guest Services WORK SCHEDULE: Days/Evenings WORK TYPE: Full Time (1.0 FTE, 80 hours biweekly) JOB SUMMARY: Responsible for managing all functions associated with shuttle bus operations which includes providing an exceptional experience to patients, guests and Geisinger family members in an attentive, friendly and efficient manner. The supervisor is responsible for shuttle bus drivers including hiring, training, scheduling, creating routes, managing special event requests, proper maintenance of vehicles and ensuring all records are properly maintained in accordance with federal, state and hospital policies and procedures. COMPETENCIES AND SKILLS: Ability to read, write and communicate in standard English. Must be able to write simple correspondence. Ability to work a variety of varying schedules. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision. Ability to effectively communicate with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger. Ability to work well under pressure and handle multiple tasks at once. Must be able to read, understand and complete driver’s trip sheet/vehicle log book and deadline form. Must be able to read and understand interoffice communications, schedules, maps and other documents. EDUCATION AND/OR EXPERIENCE: Requires high school diploma and three years’ experience interacting with people in a supervisory, management, service atmosphere or related role. Customer service experience required. Current valid PA Commercial Driver License Class B with P endorsement required. Valid DOT physical card required. WORKING CONDITIONS/PHYSICAL DEMANDS: Work is typically performed in a transportation vehicle or office. Typical physician demands include ability to assist physically challenged patients and guests on and off the vehicle. Requires sitting and driving a vehicle for an extended period of time. Requires the ability to lift patients and push and pull wheelchairs. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. For more information, please contact Hevyn Dimm hndimm@geisinger.edu OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. GEISINGER MEDICAL CENTER: (GMC), located Danville, Pa., the largest tertiary/quaternary care teaching hospital in the region, is licensed for 475 beds, including 89 pediatric beds in the Janet Weis Children’s Hospital. GMC, a Magnet Hospital, maintains the region’s only Level 1 Regional Resource Trauma Center with additional qualifications in pediatrics. GMC offers an array of highly specialized medical and surgical services, including neurosciences, cardiovascular services, transplantation, women’s health (in the Women’s Pavilion), oncology and orthopaedics. The Hospital for Advanced Medicine serves as an integrated center for the most critical patients. Outpatient services are available on and off campus. ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter. ** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. *Domestic partner benefits not applicable at Geisinger Holy Spirit. | 
