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Patient Service Specialist II
The Patient Service Specialist II serves as an expert in gathering patient demographic information and ensuring reimbursement for services. The Patient Service Specialist II provides a range of advanced-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility  or receiving outpatient services to include obtaining demographic, insurance, and medical information, collecting co-pays and deposits, scheduling follow-up appointments, and ordering diagnostic tests as directed.


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CDC Campaign banner of Malina, a person living with HIV since 2010: By managing you, HIV, I can devote all my time and energy to my son, says Malina of Bronx, New York. HIV Treatment Works. Get in Care. Stay in Care. Live Well. Hear his story at cdc.gov/HIVTreatmentWorks. A photo shows Malina hugging her son.

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