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Insights Business Analyst - Customer Experience
Overview The Customer Experience Insights Business Analyst will be responsible for developing competitive customer insights and analytics. Your ability to source, collect and manipulate data to derive meaningful, actionable insights and create the story behind the data is critical to this role as you work with the Customer Experience team to serve both internal and external customers. You'll leverage and demonstrate solid business expertise, critical-thinking skills and knowledge of data platforms to drive overall effective and innovative insights strategy. Responsibilities/Job Description Collect, manage, and analyze consumer research to identify trends, gaps and opportunities affecting customers experience using pla


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CDC Campaign banner of Malina, a person living with HIV since 2010: By managing you, HIV, I can devote all my time and energy to my son, says Malina of Bronx, New York. HIV Treatment Works. Get in Care. Stay in Care. Live Well. Hear his story at cdc.gov/HIVTreatmentWorks. A photo shows Malina hugging her son.

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