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Sr. Customer Service Associate
Description JOB SUMMARY: The Sr. Customer Service Associate is responsible for providing customer services to patients referred to Carefluent Connect. In this role, you will be responsible for coordinating, entering, and reviewing prescription orders for fulfillment, scheduling appointments, and communications with patients. The candidate selected for this position will have outstanding customer service skills, such as excellent communication, ability to multitask, be a team player, and have a customer focused attitude. KEY RESPONSIBILITIES: Responsibilities of the Customer Service Representative include the following: Report any misconduct, suspicious or unethical activities to the Compliance Officer.


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CDC Campaign banner of Malina, a person living with HIV since 2010: By managing you, HIV, I can devote all my time and energy to my son, says Malina of Bronx, New York. HIV Treatment Works. Get in Care. Stay in Care. Live Well. Hear his story at cdc.gov/HIVTreatmentWorks. A photo shows Malina hugging her son.

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