At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 1_, Shift: Day_, Schedule: _8am - 4:30pm
The Supervisor of Patient Financial Services is a frontline supervisory role responsible for ensuring the timely and accurate collection of cash resolving outstanding accounts receivable. This position operates independently and directly supervises patient financial services staff. This position requires complex data analysis and is required to make independent decisions within the scope of responsibility. Major decisions are subject to the review and approval of the Manager, Director or Vice President. Internal contacts consist of all levels of staff and management throughout MHS. External contacts consist of patients and their families, insurance companies, physicians and their staff, state and federal agencies, auditors, and vendors. Contacts are for the purpose of resolving problems and issues, and discussing sensitive and confidential information with all contact levels.
Associateâs degree in business, accounting or finance or 2 yearsâ experience in lieu of degree will be considered
Two (2) years of experience performing billing, collections, accounts receivable or claims processing work in a healthcare organization
Previous experience and demonstrated skills in a supervisory or lead capacity
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Mission-driven: Partnering for healing and a healthy future
Market Leadership: Washington's largest community-based, locally governed health system
Technology: "Most Wired" healthcare system 10 years in a row
Employee-centric: Named Forbes "America's Best Employers by State" in 2021
Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountain, and forest at every turn
Pay and Benefit Expectations
MultiCare provides a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, MultiCare shares a competitive range of compensation for candidates hired into each position. The starting pay for this position is $65,707.00 and the pay scale is $65,707.00 - $94,578.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicantâs years of experience align.
Associated benefit information can be viewed here.
Position Type: Full time - Regular Primary Shift: Day Work Schedule: Day
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.