Description Assoc Patient Service Spec (Transplant Clinic - TVC) Job Summary: Provides service to patient either pre-appointment, during or post appointment with regular guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. KEY RESPONSIBILITIES: Conducts patient check-in and check-out. Schedules appointments through clinical communication or direct request. Provides positive first impressions utilizing customer service skills. Ensures point of service collections. Manages reception area, maint